Wednesday, 10 March 2010

Self-service tills at Tesco

I had a go on these this morning, not for the first time, to buy a couple of boxes of Coke on my way to work.
"Scan to start"
OK, scanned the two boxes and pressed "Finish and Pay"
Then pressed Add Coupon and get a lovely loud message in the quiet morning supermarket, "You cannot add a coupon until you have scanned your clubcard". Nice, feel a little embarassed as all the people round me obviously think I'm a Cretan since I didn't know this. The menus are still a little all over the place because I think I had to exit, scan the card, click finish again and then add the coupon, then I have to pay again, select debit card etc. All-in-all a little too slow for my liking. Why not be able to scan whatever I want, whenever I want and then when I want to pay it can say, "please scan your clubcard" if I need to. This way it is all nice and simple and quick.
Think I will stick with the normal tills.

No comments: